Accessibility Statement

Last updated: May 2026

Our commitment

Osseus Fusion Systems, LLC is committed to ensuring that our website is accessible to everyone, including people with disabilities. We are continually improving the user experience and working to apply the relevant accessibility standards across our digital storefront and customer support touchpoints.

Accessibility is not an afterthought for our company — it is the foundation of our work. As a Texas-based medical device manufacturer serving patients, caregivers, seniors, and people recovering from surgery, we know that independence and dignity depend on barrier-free design. We hold our website to the same standard we hold our products.

Conformance status

This site aims to conform with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the international standard published by the World Wide Web Consortium (W3C). We also strive to comply with the Americans with Disabilities Act (ADA), Section 508 of the U.S. Rehabilitation Act, and the EU Web Accessibility Directive.

What we've implemented

Features currently in place across our store include, but are not limited to:

Keyboard navigation — all interactive elements are reachable and operable with a keyboard alone
Screen-reader compatibility — semantic HTML headings, ARIA landmarks, and descriptive link text
Alt text on product imagery — every product photo includes a meaningful text alternative
High color contrast — text and interactive elements meet or exceed WCAG AA contrast ratios
Resizable text — content remains usable when zoomed to 200%
No reliance on color alone — error messages, status indicators, and form validation use multiple cues
Logical heading structure — H1 → H2 → H3 hierarchy on every page
Form labels & error messages — every input is labeled; errors are clearly identified
Skip-to-content links — bypass repeated navigation
Mobile-responsive design — usable on screen readers like VoiceOver (iOS) and TalkBack (Android)
Plain-language product descriptions — clear, jargon-light copy that's easier for everyone to read

Compatible technologies

Our site is designed to work with the latest versions of:

Screen readers — NVDA, JAWS, VoiceOver (macOS & iOS), TalkBack (Android), Narrator
Browsers — Chrome, Edge, Firefox, and Safari (current and one previous major version)
Operating systems — Windows 10/11, macOS 12+, iOS 16+, Android 12+
Magnification software, voice-control software, and switch-control devices

Known limitations

Despite our best efforts, some content may not yet be fully accessible. Known issues we are actively working to fix include:

Older blog images that pre-date our alt-text policy — we are systematically backfilling descriptions
Embedded third-party widgets (e.g., live chat, certain payment iframes) may not fully meet WCAG AA — we are working with vendors to remediate
Some PDF product manuals are not yet tagged for full screen-reader compatibility — accessible HTML versions are available on request

Need help? Contact us

If you encounter any accessibility barrier on our site, or if you need a product description, manual, or invoice in an alternative format (large print, accessible PDF, plain text, audio), please contact us — we will respond within one business day.

Phone: 888-330-5960 (toll-free, USA)
Email: info@theosseus.com — subject line "Accessibility Request"
Mailing address: Osseus Fusion Systems, LLC, 1931 Greenville Avenue, Suite 200, Dallas, TX 75206, USA
Business hours: Monday–Friday, 8:00 AM – 6:00 PM CT

Ongoing improvement

We audit our site regularly with both automated tools and manual user testing — including testing by people who rely on assistive technology. This statement is reviewed and updated as our site evolves. We welcome feedback on how to make our store more accessible for everyone.

Thank you for helping us build a more accessible Osseus.